Welcome to our Canvas FAQs

These are quick answers to questions that are regularly asked of us. If you want to find out how to something in Canvas then you may prefer our “How To” resources which are much more detailed and feature step by step instructions.

Make sure you check back here regularly as we add new questions.

 Context

Can I see my Canvas calendar in Google?

Yes, you can. Follow these instructions to pull your Canvas calendar into Google so you can view it alongside your RMIT calendar.

Can I create repeating events in the Canvas calendar?

Hypothetically Canvas allows instructors to create repeating events in the course calendar (not your personal calendar). However, at the time of writing this is an opt-in feature that has not yet been enabled in the RMIT instance.

 Roles & Responsibilities

Inactive tag in People page

If a student has a grey ‘inactive’ button next to their name in the People page it means they were enrolled but have since dropped the course. They’re still listed in the People section for auditing and record keeping, but they won’t appear in the Grades section.

Can I view my course as a student in Canvas?

Yes, you can. Settings > Student view.
However, note that this does not allow you to see an accurate view of section restrictions.

 Learning Activities & Content

How can I bulk delete files?

In the files area use one of the following methods:

  • Multiple files – Ctrl click to select multiple files, then click delete
  • Multiple sequential files – Shift click top file then bottom file, then click delete
  • All in a folder – Click one file then Ctrl+A (Cmd+A on Mac)

Bulk deleting options within Files?

Adding a link to a Youtube video

If you want to add a link to a Youtube video without generating a thumbnail video:

  1. Click the YouTube icon in the text editor
  2. Search for the desired video
  3. Click the down arrow next to the Embed button.
  4. Select Return Link
  5. Highlight link and select the link icon in the text editor
  6. Select the Disable Inline Previews for this Link box
  7. Click update link.

Can I import templates into my course?

Yes, you can. Canvas provides to all users access to Canvas Commons, a repository of learning objects that can be imported into any course shell. To learn more about Canvas Commons read our How to: Using Canvas Commons post.

 Feedback & Assessments

Assignments

What is the grade distribution graph?

By default, Canvas allows students to see a grade distribution graph for each assessment task. This graph displays to students the highest score, the lowest score, and the mean for each assignment, allowing students to visualise how their result compares with that of other students.  If you do not wish students to have access to this graph, follow the instructions below:

  1. Login to Canvas and select the course in which you want to hide the grade distribution graphs.
  2. Click on Settings at the bottom of the left navigation menu.
  3. Click on the Course Details tab at the top.
  4. At the bottom of the list of settings, click the more options link.
  5. Tick the check box next to the Hide grade distribution graphs from students option.
  6. Click the blue Update Course Details button.

What is the difference between the assignment submission types “paper” and “no submission”?

Functionally there is no difference between these assignment types, both create an Assignment (assignment details) and a column in the Gradebook (to enter grades and feedback), but no submission link for students. In the Canvas community “paper” is often used for assignment submissions external to Canvas and “no submission” for extra credit, however either can be used for assessments where online submission is not appropriate. See How do I add or edit details in an assignment? for further instructions.

How can I hide grades from students until I’ve finished marking?

In the Gradebook (Grades) you can mute a published assignment until you’re ready to release the grades to students. You currently can’t set it to automatically release on a specified date, it is a manual process. See ‘How do I mute or unmute an assignment in the Gradebook?‘ for further instructions.

In student view, the assignment appears as follows.

Canvas assignments with multiple submission types

When you set up a Canvas Assignment to include more than one online submission type, only one of the files / link the students add are actually submitted. There’s no indication or message that not all the things they’ve added via the tabs have been submitted. Students can add multiple submissions, but they need to do this by ‘resubmitting’ the assignment, and then you can toggle between the different submissions in SpeedGrader.

Demonstration Screencast

 

Can I use Canvas rubrics with a TurnItIn assignment?

Yes. If you want to use a Canvas rubric for the assignment, you must add the rubric before setting the External Tool submission type. Create the assignment with any other submission type, save the assignment, add the rubric, and then edit the assignment to select the External Tool > Turnitin. You can then use the Canvas rubric when grading in SpeedGrader.
This is very important if you wish to have Turnitin submissions but also wish to track learning outcomes/accreditation requirements/competency attainment using the Canvas Outcomes function.
Turnitin

How do I submit an assignment to Turnitin on a student’s behalf?

To resubmit an assignment on behalf of a student:

NOTE: assignment settings must allow re-submissions (Check originality report generation and allow late submission settings) see Resubmitting of Behalf of a Student.

  1. In the Assignments section, click on the assignment title link
    (Note need at least one submission to see the Assignment inbox list)
  2. In the options column click on the options menu ‘…’ and select ‘Upload’
  3. Confirm re-submission
  4. Enter title and select file to upload
  5. Click Accept Submission & Save

To submit an assignment (with no previous submission):

Using Turnitin with Canvas you must log in to the Turnitin interface to submit on behalf of a student. Here’s how.

  1. Log in to Turnitin
    • go to: https://turnitin.com/login_page.asp
    • enter your email address then click the link ‘Click here’ for ‘Forgot you password’
    • when you receive an email follow the instructions to reset your password, and login
  2. Click on the the name of your course
  3. Under Actions for your assignment, click on view to view all assignments submitted
  4. Click on Submit File
  5. Select the student you are submitting on behalf of, details and select the file to upload
  6. Select Upload to load the paper

Can I use Canvas rubrics with a TurnItIn assignment?

Yes. If you want to use a Canvas rubric for the assignment, you must add the rubric before setting the External Tool submission type. Create the assignment with any other submission type, save the assignment, add the rubric, and then edit the assignment to select the External Tool > Turnitin. You can then use the Canvas rubric when grading in SpeedGrader.
This is very important if you wish to have Turnitin submissions but also wish to track learning outcomes/accreditation requirements/competency attainment using the Canvas Outcomes function.
Quizzes

Can a quiz be regraded after it has been completed?

Yes you can regrade the quiz for automated marking type questions (e.g.: multiple choice questions, true/false).
click on edit quiz -> Questions -> select the correct answer (thus changing it) -> click the green arrow on the top left corner of the hover window -> This will open the regrading options popup -> select your choice and update.

Does Canvas record when a student starts a quiz?

Yes it does but only when the course setting “Quiz log auditing” is switched on. Switch this on before you release a quiz. You can find do that by going to Settings->Feature Options->Quiz log auditing.

You can track student quiz attempts under the “Moderate this quiz” option on the quiz page.

 

Grades

What is the grade distribution graph?

By default, Canvas allows students to see a grade distribution graph for each assessment task. This graph displays to students the highest score, the lowest score, and the mean for each assignment, allowing students to visualise how their result compares with that of other students.  If you do not wish students to have access to this graph, follow the instructions below:

  1. Login to Canvas and select the course in which you want to hide the grade distribution graphs.
  2. Click on Settings at the bottom of the left navigation menu.
  3. Click on the Course Details tab at the top.
  4. At the bottom of the list of settings, click the more options link.
  5. Tick the check box next to the Hide grade distribution graphs from students option.
  6. Click the blue Update Course Details button.

How can I hide grades from students until I’ve finished marking?

In the Gradebook (Grades) you can mute a published assignment until you’re ready to release the grades to students. You currently can’t set it to automatically release on a specified date, it is a manual process. See ‘How do I mute or unmute an assignment in the Gradebook?‘ for further instructions.

In student view, the assignment appears as follows.

 Communications

Do I have to sign off announcements?

Yes, we recommend you to sign off every announcement you post.  The reason for this is that when announcements are sent via email and students read them from their inbox, Canvas does not specify who the sender is.  The details of the sender can only be viewed if the announcement is being read from within Canvas.

 

Have a question about Canvas in the College?